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Money Talks: How to Have Better Cost Conversations and Improve Access to Care
Whether you practice in a general, urgent, or emergency setting, you undoubtedly serve pet families concerned about the cost of veterinary care. Research suggests that 1 in 3 pet families would struggle to pay for an unexpected veterinary bill of $500 or less, making it more important than ever for veterinary teams to adapt how they approach conversations with clients about the cost of care…
Chronic Disease Management in Practice: Enhancing Care Through Personalized Recommendations
Chronic conditions such as kidney disease and lymphoma make up a significant portion of veterinary visits. Because of this, it’s key to recognize that every patient and pet family is unique and could benefit from a personalized care plan. This presentation utilizes a case-based approach to demonstrate how evidence-based medicine can be paired with pet family-centered communication to help teams tailor recommendations across the spectrum of care.
Clinical Empathy: The Exam Room Skill That Can Transform Your Team
As veterinary professionals, we strive to meet pet families where they are to provide needed pet care, the skill of clinical empathy can be a vital tool in making that easier and more successful. When veterinary healthcare team members practice with clinical empathy, they can better tailor treatment plans to pet families’ needs, values, and resources. By developing this crucial skill, participants can learn to cultivate emotional connections with clients, establish trust and compliance, and ultimately increase the likelihood of delivering more care for more pets.
Efficiency Unleashed: Maximizing Team Performance in Dental Health and Ear Infection Management
You will discover how harnessing the collective strengths of your veterinary healthcare team can revolutionize patient care, particularly in managing dental health and ear infection.
Head Cases: An Evidence-Based Spectrum of Care Approach to Neurology in General Practice
The focus of this presentation will be on equipping general practitioners with the skills and knowledge to deliver effective care prior to referral, preventing unnecessary referrals, and addressing cases where referral is not feasible due to pet, family, financial, or other constraints. By emphasizing practical approaches, this session seeks to enhance the quality of neurological care at the primary care level.
